The Neighborhood AppPrivacy
The Neighborhood App Privacy Policy
The Neighborhood App is operated by Joshua Cohen (“The Neighborhood App,” “we,” “us,” or “our”). This policy explains the information The Neighborhood App processes when you use the app, why it is used, and the choices available to you.
Information we process
- Account information: email address, Firebase account identifier, authentication status, and basic account timestamps.
- Public profile information: the name, bio, and skills you choose to share with your neighborhood.
- Neighborhood and location information: location information used to discover or create local neighborhoods and neighborhood membership information. The Neighborhood App is designed to avoid exposing members’ exact addresses through neighborhood discovery.
- User content: requests, request details, messages, reviews, neighborhood descriptions/guidelines/announcements, and related activity.
- Safety information: reports you submit, content snapshots needed to review reports, and users you block.
- Notification and technical information: push-notification registration tokens and technical information processed by Firebase and platform services to operate, secure, diagnose, and deliver the service.
How we use information
We use information to create and authenticate accounts; provide neighborhood discovery and membership; display appropriate public profiles and local requests; deliver messaging, reviews, activity updates, and push notifications; enforce Community Standards; investigate safety reports; prevent abuse; maintain service reliability; and respond to support or privacy requests.
Service providers
The Neighborhood App uses Google Firebase services, including authentication, database, cloud functions, hosting, and messaging infrastructure. Those providers process information on our behalf to provide the service. Apple and Google may also process information through their operating systems, app stores, and notification services under their own policies.
Sharing and selling
We do not sell personal information and do not use The Neighborhood App data for cross-app advertising tracking. Information you intentionally publish to your profile, neighborhood, requests, reviews, or conversations is visible to the users who are permitted to access those features. We may disclose information when required by law or when reasonably necessary to protect users, the service, or others.
Location
Location access is used for local neighborhood functionality. Permission is requested through your device. You can change location permission in system settings, although location-dependent features may then be unavailable.
Retention and account deletion
We retain information while it is needed to provide The Neighborhood App, maintain safety and integrity, resolve disputes, comply with legal obligations, and enforce our terms. You can initiate permanent account deletion in the app from Profile → Safety & Account → Delete Account. The deletion process removes your account and associated profile and user data. Content that must remain to preserve another user’s conversation or transaction history may instead be deleted or de-identified so it is no longer associated with your account. Some information may be retained when required by law or for legitimate fraud, security, or legal-record purposes.
Your choices
You can edit profile information, manage device permissions, block other users, report content, sign out, or request deletion from inside the app. You may also contact us about privacy questions or requests.
Children
The Neighborhood App is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information in violation of this policy, contact us.
Security
We use access controls, Firebase security rules, server-authoritative operations, and other technical safeguards intended to protect the service. No system can guarantee absolute security.
Changes
We may update this policy as The Neighborhood App changes. The effective date above will be updated when the policy materially changes.
Contact
Privacy, safety, and support questions can be sent to theneighborhoodappsupport@gmail.com.